Monday, 11 August 2014

Business application

In response to the demand for business-grade IM & the necessity to make positive security & legal compliance, a new type of instant messaging, called "Enterprise Instant Messaging" ("EIM") was created when Lotus Application launched IBM Lotus Sametime in 1998. Microsoft did likewise soon thereafter with Microsoft Exchange Instant Messaging, later created a new platform called Microsoft Office Live Communications Server, & released Office Communications Server 2007 in October 2007. Oracle Corporation has also jumped in to the market recently with its Oracle Beehive unified collaboration application.[11] Both IBM Lotus & Microsoft have introduced federation between their EIM systems & a quantity of the public IM networks so that employees may use interface to both their internal EIM process & their contacts on AOL, MSN, & Yahoo! As of 2010, leading EIM platforms include IBM Lotus Sametime, Microsoft Office Communications Server, Jabber XCP & Cisco Unified Presence. Industry-focused EIM platforms as Reuters Messaging & Bloomberg Messaging also provide enhanced IM abilities to financial services companies.

Instant messaging has proven to be similar to personal computers, e-mail, & the World Wide Web, in that its adoption for use as a business communications medium was driven primarily by individual employees using consumer application at work, than by formal mandate or provisioning by corporate knowledge know-how departments. Tens of millions of the consumer IM accounts in use are being used for business purposes by employees of companies & other organizations.

The adoption of IM across corporate networks outside of the control of IT organizations creates risks & liabilities for companies who do not effectively manage & support IM use. Companies implement specialized IM archiving & security products & services to mitigate these risks & provide safe, secure, productive instant messaging abilities to their employees. IM is increasingly becoming a feature of enterprise application than a stand-alone application.

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